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Terms & Conditions

For Cruisers and Hotels

If you cancel at least 24 hours before the tour date, we will refund all the money as soon as possible.

If you are scheduled to arrive by Amber Cove or Taino Bay cruise terminals on one of the cruises, and this for some reason does not dock, all your money will be refunded as soon as possible.

Catamaran & Fishing for Cruisers and Hotels

If you cancel at least 48 hours before the tour date, we will refund all the money as soon as possible.

If you are scheduled to arrive by Amber Cove or Taino Bay cruise terminals on one of the cruises, and this for some reason does not dock, all your money will be refunded as soon as possible.

Airports Transportations

If you cancel at least 24 hours before the airport transfer date, we will refund all the money as soon as possible.

Terms and Conditions

Last updated: 28 de octubre de 2025

Welcome to RV Tours DR. By accessing and using our services, you agree to be bound by the following terms and conditions. 

Disclaimer

Important Information: Safety, Health and Insurance Coverage

At Robles Vásquez Tours & Transfer (RV Tours DR), the safety and well-being of our clients are our highest priority. To ensure a safe and memorable experience, we ask you to carefully read the following information.

1. Insurance Coverage and Information Requirements

To guarantee accident insurance coverage, it is essential to provide the full and correct name of each participant in the reservation form so that Robles Vásquez Tours & Transfer (RV Tours DR) can manage and ensure coverage under our insurance policy for each traveler.

2. Restrictions by Activity and Medical Conditions

Each tour has specific health and physical fitness requirements detailed in its description. When selecting an activity, carefully review the specifications for that activity, where medical or physical conditions that could make it unsuitable for you will be indicated. Adventure activities such as waterfall excursions, buggy/ATV rides, horseback riding tours and other similar activities carry inherent risks and may not be suitable for people with certain conditions, such as:

  • Back, neck or joint problems.
  • Recent surgeries.
  • Pregnancy.
  • Heart conditions, acute asthma.
3. Assuming Natural Risks

By participating in adventure activities in natural environments, you acknowledge that there are inherent risks that cannot be completely eliminated, despite our efforts to ensure the highest safety standards. By booking, you voluntarily accept these risks and confirm that you have assessed your physical and health condition to ensure that the activity is suitable for you and yours.

Thank you for trusting RV Tours DR!

Our team is always available to answer questions or adapt activities to your needs. Enjoy a safe and unique experience!